Kaiser Permanente Mental Health Services: Integrated Care, Wait Times, and How to Get Outside Referrals
Priya, a 34-year-old software engineer in Oakland, called Kaiser Permanente’s appointment line in March after her postpartum anxiety became unmanageable. The intake clinician booked her for a 50-minute initial assessment four days later, which felt encouraging. Then came the catch: her follow-up therapy session was scheduled seven weeks out. Priya knew she could not white-knuckle … Read more